At Crystal Group, our customers are at the heart of our business strategy. Our focus on their needs and expectations has given us a strong customer portfolio.

Fully dedicated to the success of our customers, we operate world-class factories to provide excellent manufacturing capability. We have also extended our vertical capabilities to include the production of knit fabrics, denim washing, garment dyeing as well as printing and embroidery. These successes have made the Crystal Group competitive both locally and globally.

To foster a sustainable future, our business strategy also includes the concept of the triple bottom-line: Profit, People and Planet. We develop positive relationships with our customers, suppliers and employees; organize meaningful initiatives to benefit our community and pioneer green production technologies to minimize the impact on the environment.

We deliver real and measurable value for our customers do by leveraging our unique blend of capabilities:

Our Customers’ Most Trusted Partner

Crystal Group always pride ourselves on our ability to meet and exceed our customers’ diverse expectations. Besides providing the full spectrum of services, our understanding of market cycles and trends enables us to anticipate our customers’ changing needs and to proactively provide the right solutions.

We also leverage innovative technologies to improve our production processes. Critical applications such as our SAP ERP solution allows us to better manage our processes to enhance both the productivity and output while being more responsive to customer needs.

As a strategic partner, we grow together with our customers and go deep into their businesses to help them achieve their overall business goals. We believe this is why we have always remained among the top five partners in all our customers’ business.

Our Customers Are Our Future

Crystal Group is committed to the future development and continuous improvement of our capabilities – including people, products, processes and technologies – to consolidate our position as industry leader.

As we understand that our customers’ success is our success, we work hand in hand with them to identify, invest in and implement sustainable enhancements.

Research and Development

Our R&D team drives innovation across all major product lines to achieve the better solutions for higher productivity. They even tailor made the equipment to enhance the work efficiency. The dedicated designer team not only helps our customers stay on top of the latest styles and trends, but also develops products and processes that are greener and more eco-friendly. Our R&D initiatives and applications include:

Technical Service Centre (TSC)

• Provides recommendations on product design/structure
• Conducts process engineering to improve output/productivity

In-house laboratories

• Performs mechanical and chemical assessments to evaluate and validate the application performance of raw materials, trims and garments in accordance with customers’ requirements
• Ensure our production process and products are at their best quality

Value-added processes (VAP)

• Includes printing, washing and embroidery capabilities

Technological Innovation

We leverage information technology to serve our customers better by automating processes, creating efficiencies and optimizing performance.

Our innovative tools and processes are designed to enable efficient production planning to maximize factory capacity. In addition to enhancing material control and procurement, our advanced management system includes high quality production data capture to improve workflows and processes.

We have also integrated our systems with our customers’ to create a smooth production cycle and order status transparency. Among some of our critical IT tools are:

• SAP ERP solution, which we use to process orders from customers
• Scan & Pack, which is connected to the customers’ EDI (Electronic Data Interchange system) and provides them with the details of the goods for better storage planning or distribution in advance
• FastReact or IPPS, a complete production planning and scheduling system that enables us to effectively monitor the progress of the whole production process
• RFID, to monitor the status of the products both inside the factory and on delivery

Our IT investments are also aimed at moving us towards a paperless organization. We believe this will increase workforce productivity while achieving our environmental goal.

State-of-the-Art Facilities

Our robust IT infrastructure and commitment to introducing the latest production technology and techniques are evident in all our manufacturing plants. Coupled with our highly skilled workforce, our facilities offer a diverse and unrivalled range of production capabilities.

Apart from superior cutting and sewing technology, our post-finish garment treatments add extra value to products. Our factories are always built with advanced washing facilities and are capable of handling a variety of treatment processes like heavy denim washing, tinting, sand blasting, pigment spraying, stain resistance processing and the application of water repellent.